Lewis Johnson

Four Case Studies that Show Conversational AI is a Game Changer for Learning
Posted by Lewis Johnson | October 31, 2023

The advent of ChatGPT has stimulated interest in the potential of AI technology to promote learning. In a recent article in the International Journal of AI in Education, I discussed...

How to Harness Generative AI to Accelerate Human Learning
Posted by Lewis Johnson | April 3, 2023

Generative artificial intelligence has the potential to fundamentally transform education and training. Thomas Friedman has argued that we are entering a new Promethean moment, when new tools, ways of thinking,...

Conversational AI for Faster and More Effective Customer Service Training
Posted by Lewis Johnson | June 27, 2022

The COVID-19 pandemic has changed consumers’ expectations for the customer experience. Customer interactions are frequently online, through websites and other digital tools. Customers expect support when they need it, which...

Assessing Employee Skills: Socratic Learning for the 21st Century
Posted by Lewis Johnson | May 19, 2022

In the days of Socrates and Plato, tutors taught their students by systematically asking them probing questions. According to Plato, the instructor should feign ignorance of the subject, to elicit...

Job Skills in a Fraction of the Time: How Alelo is Making it a Reality
Posted by Lewis Johnson | May 9, 2022

Imagine if people could learn new skills in one fifth or even one-tenth the time of classroom instruction. Lack of training would essentially cease to become a barrier to employment....

Why Conversational AI Beats VR for Rapid Skilling
Posted by Lewis Johnson | April 27, 2022

What is the most effective way to prepare for a new job? This is a critical question for employers who are inducting new employees and want them to be ready...

Rapid Reskilling Part III: AI-Based Practice and Assessment
Posted by Lewis Johnson | January 11, 2021

In previous blogs, we discussed the need to prepare workers for the post-COVID economy, and presented our Spiral-Stair-Case model for rapid reskilling. This blog describes how Alelo’s Enskill® technology supports...

Rapid Reskilling II: The Spiral-Stair-Case Model
Posted by Lewis Johnson | January 4, 2021

In our last blog post on rapid reskilling, we argued that a radical rethink of training is called for, to help workers quickly transition into new occupations. In this post,...

Rapid Reskilling Part I: Time for a Radical Rethink of Training
Posted by Lewis Johnson | December 28, 2020

The year 2021 will be focused on recovery—overcoming the COVID-19 pandemic and rebuilding the economy. This new economy will look very different from the one that existed prior to the...

The Ethics of AI-Assisted Learning
Posted by Lewis Johnson | November 24, 2020

During the first week of November 2020, I participated in the Global Summit on the Ethics of AI in Education. Leaders in the field of artificial intelligence in education (AIED)...