June 2022

Conversational AI for Faster and More Effective Customer Service Training
Posted by Lewis Johnson | June 27, 2022

The COVID-19 pandemic has changed consumers’ expectations for the customer experience. Customer interactions are frequently online, through websites and other digital tools. Customers expect support when they need it, which...

How Alelo Rapid Reskilling is Changing People’s Lives
Posted by Alelo | June 1, 2022

Alelo is using conversational ai technology to help disadvantaged workers quickly learn new skills and qualify for new jobs. Here are the stories of two of those workers. Kayla and...