June 2022

June 27, 2022
Conversational AI for Faster and More Effective Customer Service Training

The COVID-19 pandemic has changed consumers’ expectations for the customer experience. Customer interactions are frequently online, through websites and other digital tools. Customers expect support when they need it, which...

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June 1, 2022
How Alelo Rapid Reskilling is Changing People’s Lives

Alelo is using conversational avatar technology to help disadvantaged workers quickly learn new skills and qualify for new jobs. Here are the stories of two of those workers. Kayla and...

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