Beyond Zoom: COVID-19 and AI-Driven Online Learning

The COVID-19 crisis has forced sudden and drastic changes in training and education worldwide. Over 1.2 billion students worldwide are affected by school closures. In-person training workshops have been drastically curtailed, replaced by remote and virtual instructor-led training.

At first teachers and trainers were mainly focused on getting used to the new videoconferencing tools such as Zoom. They have since come to recognize that instruction by videoconference is more challenging than face-to-face instruction. Trainers find it exhausting, and must make added effort to give learners the attention they need. Skills that require interactive practice, such as communication skills, are particularly difficult to teach remotely. Training and education must undergo further change to compensate for the shortcomings of learning via videoconference.

Conventional in-person instructional methods will likely not return in the same form when the pandemic is over. Now is the time to plan for the future of learning, both under COVID-19 restrictions and afterwards. If we do it right, learning in the post-COVID-19 world will be far better than what we were willing to settle for in the past.

AI-driven learning now has the potential to come into its own. Artificial intelligence can provide both trainers and learners the added support that they need when undergoing social distancing. Learners can practice new skills in interactive AI-driven learning environments, and get individualized feedback and automatically generated personalized instruction. Trainers have access to data and analytics about learner progress and difficulties, so they can adapt training to the needs of their learners. When learners attend videoconference classes with their instructors, they come better prepared so classes will run more smoothly and learners make more rapid progress. When the pandemic is over learners and instructors will want to continue to benefit from AI-driven tools.

We already see evidence that AI-driven learning can have this kind of impact. UVM Toluca Campus has been integrating Alelo Enskill® into its curriculum for over a year now. Learners report that it helps them improve their skills and gives them greater self-confidence. Teachers report that students come to class better prepared and more willing to engage. UVM Toluca expects these effects to persist through the COVID-19 period and beyond.

Alelo has extensive experience in developing and delivering AI-driven learning products. We are well-positioned to help companies and higher-ed institutions transform learning during COVID-19 and beyond.

Related Posts